Privacy Notice

Little Learners Nursery and Pre-School is an initiative of LifeLine Community Projects, a UK registered company (number 03951096) and a registered charity (number 1084634).  Our registered office address is LifeLine House, 25 Neville Road, Dagenham, Essex, RM8 3QS.

This privacy notice has been updated to comply with the General Data Protection Regulation (GDPR) and describes why and how Little Learners collects and uses personal information about people who visit our website.  We are a ‘data controller’ and process your data where we have a legitimate interest to do so.

Information we collect – Booking Form and Contact Us Form

On the booking form on our website we collect your name, email address, telephone number and your child’s name.

On the contact form we collect your name and email address.

Information supplied on the above forms is sent by email to the Nursery manager.

Cookies

The Little Learners website uses cookies to store information on your computer. We use these to help us provide you with the best experience on our site.

For more information on cookies, please see https://ico.org.uk/for-the-public/online/cookies/

Google Analytics

When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can learn more about Google Analytics https://policies.google.com/privacy?hl=en or opt out if you wish by clicking here.

Facebook and Twitter

The social media functions on our site, such as Facebook’s Like button, are implemented by embedding code provided and controlled by the relevant network. To provide functionality, they may set third-party cookies which allow them to, for example, show if your friends have liked a page as well. We do not have any access to any information from these third-parties, nor can we control how they use it.

Your rights

Under the GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you.  Briefly, you have the right to: access, rectification and erasure of your personal data; and object and restrict processing, data portability, and rights about automated decision making (where this applies).

You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

Please contact us if you have a query about the way we process your personal information at info@lifelineprojects.co.uk.

Complaints

Little Learners is committed to providing an excellent service to its customers and other stakeholders, working in open and accountable ways that build trust and respect.  We welcome any suggestions to improve our services by listening and responding to your views, and in particular, responding positively to complaints and by putting mistakes right.  We are committed to dealing with complaints fairly, impartially and quickly.

Please contact us if you have a complaint about the way we have processed your personal information at info@lifelineprojects.co.uk.

Links to other website

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We review our privacy policy regularly. It was last updated on 25 May 2018.  We will publish any changes to this privacy notice on our website.

How to contact us

If you want to contact us about this privacy notice, please email info@lifelineprojects.co.uk or write to:

LifeLine Community Projects
LifeLine House
25 Neville Road
Dagenham
Essex RM8 3QS